Pulse Point is developed by Service Squared Corp. You can ask us to delete some or all of the personal information we hold about you while keeping your account, or to send you a copy of it. To delete your whole account instead, see Delete your Pulse Point account.
Things you can do yourself
Sign in to the Pulse Point app, or at pulsepoint.servicesquaredcorp.com, then:
- Download a copy of your data: Settings → Download My Data. You get a file (JSON) containing your account and profile, your company access, your bank-connection details (never passwords or access tokens), the onboarding information you provided (with credentials removed), and a log of your recent activity. Download my data
- Edit or remove profile details such as your phone number or profile photo: Settings → My Account. Open My Account
- Disconnect a bank account: Settings → Bank Accounts (open). This removes the connection with our account-linking provider and stops any further information from that account.
Or ask us to delete or send you your data
Use the form below, email support@servicesquaredcorp.com with the subject line “Data Request”, or call (650) 960-7420, Monday–Friday, 9am–5pm Pacific.
We verify every request before acting on it, usually by confirming details already associated with your account, and respond within thirty (30) days. Copies of your data are provided in a commonly used electronic format. We will not treat you differently for making a request.
What can be deleted
- Profile information you provided, such as your phone number and profile photo
- Bank or financial account connections you made in the app
- Your preferences
- Support requests and other communications you sent us, unless we need them for a reason described below
Your name, email address and sign-in credentials are needed for your account to work. To delete those, delete your account.
What is retained, and for how long
- Your company's records. Documents and financial, payroll and tax records belong to the business that engaged Service Squared. They are kept for the duration of the engagement and afterwards for the period required by the business's agreement with us, by law and by professional record-keeping standards. Requests to delete them must come from a person authorized to act for the business.
- Information we are legally required to keep is kept for the required period and then deleted. If this applies to your request, we will tell you what is kept and why.
- Security and audit logs, and records of your request, are kept for as long as reasonably necessary for security, fraud prevention and legal compliance.
- Backup copies are overwritten in the ordinary course of our backup cycle.
For full details, see our Privacy Policy.
Contact
Service Squared Corp., 21771 Stevens Creek Blvd #200b, Cupertino, CA 95014 · support@servicesquaredcorp.com · (650) 960-7420
© 2026 Service Squared Corp. All rights reserved.