Business Intelligence & Analytics

Business Intelligence & Analytics

Operational and financial data turned into clear, actionable insight, including:

Service Squared currently runs business intelligence on Microsoft Power BI with custom API integrations and is transitioning to a proprietary BI platform called Pulse Point.

Business Intelligence FAQ

What does Service Squared's business intelligence service do? Service Squared's business intelligence service turns raw operational and financial data into clear, visual dashboards and reports that owners and operators actually use to make decisions. Instead of digging through spreadsheets, clients see their labor, sales, and performance trends at a glance — across one location or hundreds.

What business intelligence tools does Service Squared use? Service Squared currently builds its analytics on Microsoft Power BI with custom API integrations that pull data directly from clients' accounting, payroll, and POS systems. The firm is also rolling out a proprietary analytics platform, Pulse Point, purpose-built for multi-location, service-industry reporting.

How does business intelligence help multi-location operators? Service Squared's BI consolidates data across every location into unified dashboards — labor, sales, and performance — so owners can compare locations, spot outliers, and act on trends early. It replaces slow, manual, location-by-location reporting with a single, always-current view.

What reports and analytics are included? Service Squared's business intelligence includes monthly labor analytics, monthly sales analysis, and nationwide data analytics across all of a client's locations, plus data system monitoring and a client portal with full access to the underlying numbers.

Can you benchmark performance across my locations? Yes. Because Service Squared consolidates every location's data, it can benchmark performance across locations — and, for franchises, across units — so owners can see which sites are leading, which are lagging, and why.